A deposit is required to confirm a reservation. Deposit amount will be determined at time of booking. Vacation and cruise packages are subject to cancellation if full deposit is not received in our office within the option period specified at time of booking. For reservations confirmed in U.S. dollars, final payment in the form of a check or credit card (Visa®, MasterCard®, American Express®, Discover® Card, Diners Club®, Japanese Credit Bureau or Disney's Visa® Credit Card) must be received on the date determined at the time of booking. For reservations not confirmed in U.S. Dollars, acceptable forms of payment are Visa® and MasterCard®. Payment policy for group travel may vary. Please contact your Travel Agent for complete details.
Failure to strictly comply with the deposit and final payment schedules, or any other applicable policies and procedures, will result in the automatic cancellation of pending reservations.
Cancellations/Refunds
Cancellations may be made by telephone or in writing. Changes to the vacation commencement date or changes of Guest names will be considered cancellations. For cancellations, amounts paid, minus cancellation fees and other amounts owed, will be promptly refunded. No refunds will be made in the event of interruption or cancellation by the Guest after vacation commencement date. All appropriate refunds will be made directly to the Guest's credit card account or through the Guest's Travel Agent if the reservation is made through a Travel Agent. Disney Cruise Line is not responsible for the receipt of refund monies by Guests from their Travel Agents. All travel documents including airline tickets must be returned before refund processing can begin. Certain Travel Agents may withhold an agency cancellation fee. Disney Cruise Line reserves the right to restrict any changes to a reservation. All changes are subject to availability. Please note that changes made to overall party size may result in a change to the rate. For your peace of mind, we recommend the purchase of the Vacation Protection Plan. Premiums for the Vacation Protection Plan must be paid by the final payment due date, and the Vacation Protection Plan is not effective until final vacation payment is made.
Cruise Cancellation Fees:
CATEGORIES WITH RESTRICTIONS: Reservations for Inside, Outside or Verandah Categories with Restrictions are NONREFUNDABLE and NONTRANSFERABLE. A 100% cruise cancellation fee applies from time of payment.
Cruises Less Than 10 days where Embark or Debark is U.S. Port
Days prior to Vacation Commencement Date Fee Amount
45 days or more Deposit per Guest for Suites/Concierge staterooms
74-45 days Deposit per Guest for Non-Suites/Concierge staterooms
44-30 days 50% of vacation price per Guest
29-15 days 75% of vacation price per Guest
14 days or less 100% of vacation price per Guest
Cruises of 10 days or More and Cruises Less Than 10 days where Embark and Debark is non-U.S. Port
Days prior to Vacation Commencement Date Fee Amount
56 days or more Deposit per Guest for Suites/Concierge staterooms
119-56 days Deposit per Guest for Non-Suites/Concierge rooms
55-30 days 50% of vacation price per Guest
29-15 days 75% of vacation price per Guest
14 days or less 100% of vacation price per Guest
Air Cancellation Fees:
Any changes or cancellations to your Disney Cruise Line air arrangements (including, but not limited to, sail date/air travel date changes and name changes/corrections) will result in cancellation fees assessed as follows:
All Flights Within North America (Including Canada)
Days prior to Vacation Commencement Date Fee Amount
74 to 45 days 10% of the air supplement per Guest
44 to 31 days 50% of the air supplement per Guest
30 to 0 days 100% of the air supplement per Guest
Any Flights Outside North America
Days prior to Vacation Commencement Date Fee Amount
89 to 45 days 50% of the air supplement per Guest
44 to 0 days 100% of the air supplement per Guest
If at least one flight departs/arrives at an airport outside North America, the entire flight itinerary will follow the "Any Flights Outside North America" policy.